FHLMC Guide Bulletin 2017-21: Extension of Certain Hurricane-Related Requirements and Property Inspection Reimbursement for Eligible Disaster Areas

Investor Update
September 25, 2017

As the 2017 hurricane season continues with strong storms that cause damage and hardship to millions of people, we’re working hard to respond quickly and help our Seller/Servicers in their efforts to assist borrowers facing hardships.

As part of our ongoing efforts, we’re announcing updates to our temporary Selling and Servicing requirements in Single-Family Seller/Servicer Guide Bulletin 2017-21.

New Temporary Requirements

  • For mortgages you recently originated (Sellers)

We’ll reimburse you through September 2018, for property inspections completed prior to the sale or securitization of mortgages on properties in Eligible Disaster Areas associated with 2017 hurricanes. We will reimburse actual inspection costs not to exceed $75 for each loan.

In subsequent communications, we’ll provide further details on the reimbursement process.

  • For mortgages you are servicing (Servicers)

We’re putting a temporary process in place for Servicers to be reimbursed for the actual property inspection costs, subject to applicable expense limits, for conducting inspections according to Guide Sections 8404.2 and 8202.11.

The temporary process is effective for inspections you conduct on and after August 29, 2017 on mortgaged premises in an Eligible Disaster Area. This flexibility covers properties affected by disasters other than hurricanes, as long they are located in areas subject to a Federal Emergency Management Agency (FEMA) disaster declaration where individual assistance is available.

This process includes reimbursing expenses beyond the normal reimbursable amounts if a “FEMA inspection” is obtained prior to the date of the Bulletin.

Review the Guide Bulletin for details on requesting a Servicer reimbursement under this temporary process and important reminders on reporting loans impacted by disasters and forbearance through the EDR process.

Updates to Extend the Scope of Previously Announced Temporary Requirements

We’re extending our temporary selling and Servicing requirements related to Hurricane Harvey and Hurricane Irma in Bulletins 2017-14 [PDF], 2017-16 [PDF] and 2017-19 [PDF] to mortgages and borrowers whose mortgaged premises or places of employment are located in Eligible Disaster Areas impacted by all hurricanes on and after August 25, 2017 and through the 2017 hurricane season.

However, for Servicers, the temporary suspension of foreclosure sales and evictions will only apply to mortgaged premises located in an Eligible Disaster Area as a result of Hurricane Harvey, Hurricane Irma and now Hurricane Maria.

FYI: Servicer Success Scorecard Metrics Impacted by Loans in Eligible Disaster Areas

The following metrics currently include (but should exclude) mortgages that were impacted by an eligible disaster and reported on forbearance in your August Scorecard (available at month-end in September):

  • Transition from 30 to 60+
  • Transition from Current to 30+
  • Transition from 60 to 90+
  • Transition from 120+ to Worse

We’re working to address this issue and your September Scorecard will exclude these mortgages. No other Scorecard metrics or calculations are impacted.

Please remember that to receive the proper Scorecard exclusion, you must accurately report all Mortgages impacted by an Eligible Disaster (mortgaged premises or place of employment) through EDR using Default Reason code 034 (Eligible Disaster Area). Additionally, you must accurately report all mortgages that are also placed on forbearance using code 09 (Forbearance).

For More Information

  • Guide Bulletin 2017-21 [PDF]
  • Single-Family Disaster Relief webpage
  • Contact your Freddie Mac representative

Source: Freddie Mac

Additional Resources:

Safeguard Properties (Hurricane Maria All Client Alert summary page)

Safeguard Properties (Hurricane Irma All Client Alert summary page)

Safeguard Properties (Hurricane Harvey All Client Alert summary page)

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties