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FHLMC Guide Bulletin 2017-19: Selling and Servicing Requirements Related to Hurricane Irma and Certain Updated Requirements Related to Hurricane Harvey

Investor Update
September 13, 2017

Freddie Mac is committed to ensuring that borrowers receive the mortgage assistance needed to mitigate the devastating impacts of recent hurricanes. In today’s Single-Family Seller/Servicer Guide (Guide) Bulletin 2017-19 we’re announcing temporary changes to our Selling and Servicing requirements related to Hurricanes Harvey and Irma.

We’re announcing the following temporary changes and reminders:

For Sellers

  • Age of documentation requirements apply to mortgages secured by properties located in Eligible Disaster Areas affected by Hurricane Irma that have application received dates on or before, and note dates after, September 10, 2017.
  • Special requirements and guidance related to mortgages secured by properties located in Eligible Disaster Areas affected by Hurricane Irma, including:
  • Property damage by the hurricane
  • Acceptability of Automated Collateral Evaluation appraisal waivers
  • Collateral representation and warranty relief
  • Information on system updates.
  • Reminders related to Freddie Mac Relief Refinance MortgagesSM secured by properties affected by disasters.
  • All temporary requirements and effective dates announced in Guide Bulletin 2017-16 [pdf] related to Selling requirements for mortgages secured by properties affected by Hurricane Harvey remain in effect as announced, except as specified in today’s Guide Bulletin.
  • Guidance regarding cash contracts.

For Servicers

  • Servicers must follow the disaster requirements set forth in Guide Chapter 8404 when Servicing mortgages for borrowers whose mortgaged premises or places of employment are in Eligible Disaster Areas, except with respect to:
  • A temporary suspension of foreclosures through December 31, 2017, superseding the 90-day suspension previously announced in Guide Bulletin 2017-14 [pdf], and new guidance on when this suspension does not apply to certain vacant or abandoned properties. We’re also suspending eviction activities on real estate owned properties in impacted areas until further notice.
  • Freddie Mac’s reimbursement of property inspections completed on properties located in eligible disaster areas affected by Hurricanes Harvey and Irma, and requirements on when Servicers should order exterior or interior property inspections.

For More Information

  • Read Guide Bulletin 2017-19 [pdf].
  • Visit Freddie’s Mac’s Natural Disaster Relief web page.
  • Contact your Freddie Mac representative

Source: Freddie Mac

Additional Resource:

Safeguard Properties (Hurricane Irma All Client Alert summary page)

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties