FHFA: COVID-19 U.S. Mortgage Performance Analysis

Investor Update
February 2, 2021

Source: FHFA

Since March, the United States experienced a surge in job losses that has created a concern about the ability of homeowners to pay their mortgages.  One way of measuring homeowners’ ability to make their mortgage payments in the current environment is to calculate the incidence of past-due mortgages.  Congress passed the CARES Act in March [1], allowing most mortgage borrowers to skip their normal required monthly mortgage payments without harming their consumer credit score or showing their mortgage as past-due in their credit report.[2] [3]  Borrowers taking advantage of this provision were also allowed to freeze the past due status of their mortgage at the level it was at when the Act was passed.  This meant that most mortgage borrowers who were current when the Act was passed could skip future payments without showing their mortgage as past due in their credit report.

The data presented in the figure below, drawn from the National Mortgage Database (NMDB®) sponsored by FHFA and CFPB, show the national impact of these components of the CARES Act.  The data shown are based on what the past-due status of mortgages reported to the credit bureaus would be if a credit report were pulled for every borrower on the last day of the month.[4]

During 2020, mortgages reported to the credit bureaus as having payments 30 or 60 days past due plunged to 1.0 percent as shown in the figure above.  The percentages over the past year for mortgages that were 90 to 180 days past due (0.6 percent) and mortgages in the process of foreclosure, bankruptcy, or deed-in-lieu (0.3 percent) remained flat.  As a result of these trends, the median credit score of mortgage borrowers, as measured by VantageScore® on borrowers of active mortgage loans, has actually risen slightly in 2020. In contrast, the share of accounts that were reported as more seriously past-due rose sharply in 2009 after the Great Recession and consumer credit scores also suffered.

On the surface, these results might imply that borrowers are having little trouble paying their mortgages.  However, because of the changes in reporting due to the CARES Act, this conclusion may be misleading.  We estimate that at the end of October 2020 the past due rate would be about 3 percentage points higher if waivers allowed under the CARES Act were not allowed.  This would imply a significant increase in the share of mortgages past-due in 2020.  The long run implications of these changes may not be known until after the COVID crisis is over.  In the interim, it is important to remember that traditional metrics of mortgage performance may not have the same interpretations as they have in the past.


[1] Coronavirus Aid, Relief, and Economic Security Act, Pub. L. No.116-136 (2020).

[2] The CARES Act provides the option for homeowners with federally backed or funded mortgages to request forbearance (a pause) of mortgage payments for up to 180 days.  (Pub. L. No.116-136 § 4022(b)).  Many borrowers of non-covered mortgages were offered a similar option by their servicers.  We estimate that about 6 percent of active borrowers in October 2020 had been granted and were still under a forbearance.

[3] Under normal circumstances borrowers who don’t make their required payments are reported by lenders as “past due” to the credit bureaus.  Past due is measured in 30-day increments from 30 to 180 days (180 days past due includes all loans at least 180 days past due but have not gone into the process of foreclosure, bankruptcy or deed in lieu).  Any level of past due status is generally harmful to a consumer’s credit report.  Being 180 days past due is particularly significant in that lenders typically have the right to foreclose on the borrower at that point.

[4] The mortgage performance data presented here come from the credit reports of borrowers with active mortgages housed in the NMDB, which is maintained by the Federal Housing Finance Agency (FHFA).  The NMDB is a representative 1-in-20 sample of closed-end first-lien mortgages reported to Experian, one of the three national credit repositories. It provides performance data on borrowers and their mortgages which look like what you would get if you pulled a credit report on the last day of each quarter for all mortgage borrowers in the United States.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties