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Fannie Mae: We’re Simplifying Servicing: Find Out How at the MBA Servicing Conference

Investor Update
February 8, 2017

We’re simplifying servicing! Find out how at the MBA Servicing Conference

We have big news to share at the MBA’s National Mortgage Servicing Conference and Expo! If you’ll be at the Gaylord Texan, come visit us at The Hub — we’ll be front and center. It’s not too late to join us. For more details, visit the conference website.

Reminder: Impacts to HSSN and SMDU this weekend

Due to the changes to investor reporting during the weekend of February 10, Fannie Mae recommends delaying case creation and closing from February 10 at 7:30 p.m. to February 13 at 4 a.m. ET to avoid exceptions as information between our systems may not be synchronized. This recommendation is intended for those who use Servicing Management Default Underwriter™ (SMDU™) Case Management functionality to create HomeSaver Solutions™ Network (HSSN) cases, as well as those creating cases directly on HSSN. Note that XML bulk file submissions for HSSN submitted during this timeframe will be held and processed on February 13. SMDU Auto Decision is not impacted; SMDU will remain available per the usual availability schedule.

Our servicing-released options provide the servicing liquidity you need

In this short video, learn how our flexible, competitive, and convenient servicing-released options provide the servicing liquidity you need. Choose one of our co-issue options or use the Servicing Execution Tool™ in Pricing and Execution – Whole Loan® to concurrently sell your loan and servicing. Check out the Servicing Released Options section for more information.

Audit confirmation request reminder

Servicers are reminded to inform their external auditors to submit audit confirmations via email to:
investor_reporting_group_mailbox@fanniemae.com.

  • To reduce response time, ensure the following information is included in the request:
  • Servicer’s 9-digit lender identification number
  • Authorized signature of an officer of the financial institution
  • Effective date for the audit confirmation
  • And additional information listed in Chapter 1, Section 1-03 of the Fannie Mae Servicing Guide Investor Reporting Manual: Requesting Audit Confirmations

You may also be interested in…

What 7 housing market experts say we can expect in 2017
The housing market demonstrated slow-but-steady growth in 2016. But what will the new year hold? Read more
 
New modification program offers simplicity and certainty
Fannie Mae’s new loan modification program can be applied to all mortgage loan delinquencies to eligible borrowers as early as March 2017. Read more.

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Recent Tweets

Consumers feeling good about the economy, personal financial prospects as Home Purchase Sentiment Index rises. #HPSI:
http://bit.ly/2ksgd2F

February 8

Here’s how trended credit data may help increase access to homeownership for some – Via @NerdWallet:
https://nerd.me/2k2kQ4K

February 8

Source: Fannie Mae

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties