Fannie Mae: SVC-2016-10: Servicing Guide Updates

Investor Update
November 9, 2016

Announcement SVC-2016-10: Servicing Guide updates

The Servicing Guide has been updated to include changes related to the following:

  • Deadlines to Submit Requests for Expense Reimbursement
  • Updates to Defined Expense Limits
  • California Posting Costs
  • Minnesota Proceeding Subsequent Foreclosure Attorney Fee
  • New Property Preservation Expense Limits
  • Servicing Transfers
  • Clarifications Related to Mortgage Loan Modifications
  • Miscellaneous Revision

Read the Announcement for full details.

For a summary of key updates in this Servicing Guide Announcement, view the video presented by Jenise Hight, Director of Servicing & Expense Policy, or check out the Guide Update Presentation here.

New property preservation expense limits

Servicers now have access to some additional property preservation repair descriptions and defined expense limits. Please use this table as reference when submitting a claim for one of the newly added expenses.

Announcement RVS-2016-02: Reverse Mortgage Loan Servicing Manual update

The Reverse Mortgage Loan Servicing Manual has been updated to require the servicer to submit its final expense reimbursement claim no later than 60 days after the date Fannie Mae disposes of an acquired property.

Read the Announcement for full details.

Reminder: November All-Servicer Forums-Fannie Mae Changes to Investor Reporting

If you haven’t already, please register for one of next week’s Fannie Mae Changes to Investor Reporting-All Servicer Forums. During these forums we will review Transaction Type 89 -New Mortgage Insurance Discontinuation Record, and the Transaction Type 83- Interest Rate/Payment Change Reporting. For more information and resources to assist in your transition by February 1, 2017, visit our web page.

Reach HARP borrowers now

With HARP extended into 2017, there’s still time to reach underwater borrowers. See how professionally designed materials available on the Fannie Mae Marketing Center can help in your HARP outreach efforts. The Marketing Center includes newly updated HARP flyers, letters and more that you can customize with your company’s logo, colors, and contact information. There’s even a letter to help you reach borrowers whose loans have been modified but might benefit from a HARP refinance. Use of the Marketing Center is free — give it a try!

One HFI InDepth class remaining for 2016

Do you have new hires or other employees who need to complete development goals by the end of the year? There is one more HFI™ Investor Reporting-related session left in 2016 and it’s not too late to register!

Fannie Mae’s Housing Finance Institute® series, HFI InDepth, offers training in custodial accounting and reconciling actual/actual loans. If you’re involved with investor reporting for your company, register for the last HFI InDepth class for 2016 today:

The ABCs of Managing MBS Cash Flow for Fannie Mae

You’ll learn tips for reporting on your loans and have access to an expert instructor to answer your questions.

All HFI InDepth courses provide:

  • two hours of interactive, instructor-led training held in a virtual classroom,
  • limited class sizes that maximize interaction and allow for individualized attention,
  • access to recorded tutorials that prepare you with foundational knowledge prior to taking the course, and
  • a certificate of completion.

Course details and class schedules are available on the Fannie Mae Training page. Sign up today!

You may also be interested in…

Big changes to investor reporting are right around the corner
Servicers must update their business processes and technology. Read more

Focus on customers drives best-practice performance
Servicers are working with Fannie Mae to improve how they operate. Read more

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Source: Fannie Mae