Fannie Mae SVC-2014-21 Servicing Guide Upates

On December 10, Fannie Mae released Servicing Guide Announcement SVC-2014-21, subtitled Servicing Guide Updates.

Servicing Guide Announcement SVC-2014-21

Servicing Guide Updates

The Servicing Guide has been updated to include the following:

  • Updates to Insured Loss Events
  • Updates to Mortgage Release Incentive Payments
  • Miscellaneous Revision

Each of these updates is described below. The servicer must review each topic in the Servicing Guide in its entirety to gain a full understanding of the policy change(s).

Insured Loss Events

Servicing Guide B-5-01, Insured Loss Events has been updated as follows:

Effective Date

The servicer is encouraged to implement the new policies immediately, but must implement no later than February 1, 2015.

Mortgage Release Incentive Payments

Servicing Guide D2-3.3-02, Fannie Mae Mortgage Release (Deed-in-Lieu of Foreclosure) has been updated as follows:

Effective Date

The servicer is encouraged to implement the additional borrower incentive payment for any Evaluation Notice issued for a Mortgage Release on or after December 10, 2014; however, the servicer is required to implement the additional borrower incentive payment when the servicer issues the Evaluation Notice for a Mortgage Release on or after February 1, 2015. The additional borrower incentive payment will expire on December 1, 2015; therefore, the servicer must have issued the Evaluation Notice for a Mortgage Release on or before December 1, 2015 for the borrower to receive the additional incentive payment.

NOTE: The Evaluation Notices Exhibit has been revised to indicate the incentive amount as a fill-able field to
comply with these changes.

  • Clarified that the borrower incentive must be paid for a completed Mortgage Release with a 3-month or 12-month transition option within 30 days after the property becomes vacant.

Effective Date

Effective immediately.

Miscellaneous Revision

Defined Expense Reimbursement Limits in F-1-6, Expense Reimbursement has been revised to correct a typo to the maximum reimbursable amount for an interior property inspection to $20/inspection.

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The servicer should contact their Servicing Consultant, Portfolio Manager, or Fannie Mae’s National Servicing Organization’s Servicer Support Center at 1-888-FANNIE5 (1-888-326-6435) with any questions regarding this Announcement.

Malloy Evans
Vice President
National Servicing Organization

Please click here to view the announcement online.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally.
Website: www.safeguardproperties.com.