Fannie Mae SVC-2014-10 Unemployment Forbearance Updates

On June 4, Fannie Mae issued Servicing Guide Announcement SVC-2014-10, subtitled Updates to Fannie Mae Unemployment Forbearance.

Servicing Guide Announcement SVC-2014-10

Updates to Fannie Mae Unemployment Forbearance

Effective Date
Servicers are encouraged to implement the revised policies immediately; however, implementation of these policies must occur no later than September 1, 2014.

Granting Unemployment Forbearance

Servicing Guide, Part VII, Section 403: Forbearance and Section 403.01: Forbearance for Unemployed Borrowers
Fannie Mae is updating its requirements to allow the servicer to approve a borrower for the initial Fannie Mae Unemployment Forbearance program provided that;

  • the borrower’s mortgage payment is in imminent default or the mortgage loan delinquency is less than or equal to 12 months as of the evaluation date; and
  • all other applicable Unemployment Forbearance eligibility requirements are met, as stated in the Servicing Guide.

As a reminder, the initial unemployment forbearance period is the lesser of six months or upon notification from the borrower of re-employment.

Delegation for Extending Unemployment Forbearance

Servicing Guide, Part VI, Section 302.01: Mortgage Loans Reported as Forbearance for Six Consecutive Months; Part VII, Section 403: Forbearance; Servicing Guide Announcement SVC-2012-01: Introduction of Fannie Mae Unemployment Forbearance; Servicing Guide Announcement SVC-2013-20: Delinquency Management and Default Prevention Updates Related to the Consumer Financial Protection Bureau Mortgage Servicing Rules and Other Servicing Responsibilities
The servicer is now authorized to approve an Unemployment Forbearance extension without obtaining Fannie Mae approval, if all other applicable Unemployment Forbearance extension eligibility requirements are met, as stated in the Servicing Guide. As a reminder, an extension of any Unemployment Forbearance must not be for a term that would cause the delinquency to exceed 12 months of the borrower’s contractual monthly mortgage loan payment, including taxes and insurance if the servicer is collecting escrows for such expenses.

Also, as a reminder, the servicer is authorized to offer forbearance (a temporary suspension or reduction in borrower payments) for no more than six consecutive months while the mortgage loan remains in the MBS pool. If forbearance extends beyond the sixth consecutive month of forbearance, then the mortgage loan must be removed from the MBS pool immediately after six months of forbearance have been reported.

If the mortgage loan does not meet the eligibility requirements for the
Unemployment Forbearance program, and the servicer believes, based
on the borrower’s circumstances, that a Fannie Mae Unemployment
Forbearance is appropriate, the servicer must submit an Unemployment
Forbearance recommendation to Fannie Mae for approval
to forbearance_ext_requests@fanniemae.com.

*****

Servicers should contact their Servicing Consultant, Portfolio Manager, or Fannie
Mae’s National Servicing Organization’s Servicer Support Center at 1-888-FANNIE5
(1-888-326-6435) with any questions regarding this Announcement.

Leslie A. Peeler
Senior Vice President
National Servicing Organization

Please click here to view the online announcement.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties