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Fannie Mae: SMDU Enhancements and Webinars; LoanSphere Invoicing Updates; and More

Investor Update
October 4, 2017

Register today to learn more about SMDU and the new user interface

Did you know that all Fannie Mae servicers now have easy access to the groundbreaking workout decisioning tool Servicing Management Default Underwriter™ (SMDU™)? Spend an hour learning about how you can bring confidence and efficiency to your servicing business practices. We will walk you through the benefits of the SMDU user interface, show you how to register, demonstrate submitting a loan for evaluation and case reporting, and provide support information.

Register for an upcoming SMDU User Interface Introduction webinar (Oct. 11, 17, or 26) and don’t delay — spaces fill up quickly! View the fact sheet or visit our SMDU page to learn more.

SMDU enhancements coming this weekend

This weekend, we will implement enhancements to SMDU, with new functionality and updates described in the SMDU 7.4 Release Notes. To implement this release, SMDU will be unavailable to process transactions from 10 p.m. ET on Oct. 6 until 3 p.m. ET on Oct. 7. If you have questions about this release, please contact your Fannie Mae Servicing Account Manager.

New sales tax line item in LoanSphere Invoicing

Effective Oct. 15, a new line item (Sales Tax for Legal Costs) will be available in LoanSphere Invoicing™ for loans originating in Hawaii and New Mexico. Reference the Servicer Expense Reimbursement Line Items in LoanSphere Invoicing job aid for a list of servicer expense categories and subcategories for conventional loans that are available in LoanSphere Invoicing.

What you should know about Fannie Mae Invoicing

Have you started using the new Fannie Mae Invoicing system yet? If not, here are some key reminders:

  • New invoices and existing outstanding billing data were loaded into Fannie Mae Invoicing as of Sept. 25.
  • All SRDBS users have automatic access to Fannie Mae Invoicing using their existing credentials.
  • Technology Manager Administrators can request access to Fannie Mae Invoicing for servicers via Technology Manager.

We’re ready for you to get started! Visit the Fannie Mae Invoicing page to view the user guide, FAQs, and other resources.

Watch: Recorded webinar for servicers helping disaster-impacted homeowners

If you were unable to join the webinars we held last month to help servicers help homeowners affected by recent hurricanes, a recording is now available. During the webinar, our policy experts and members of our servicing teams provide an overview of available disaster assistance resources and answer participants’ questions. The recording, available on our Assistance in Disasters page, lasts about 30 minutes, and includes the presentation.

See how we’re Building on Certainty at MBA Annual

Last year, we announced Day 1 Certainty™ at the MBA’s Annual Convention & Expo. Since then, we’ve been building on that foundation to make the mortgage process faster, simpler, and more certain.

Visit us in THE HUB, Oct. 22-25, to find out what we’re working on to better serve you.

Remember to register.

Join us at these upcoming events:

  • Oct. 15-17 | ABA Annual Convention | Chicago
  • Oct. 22-25 | MBA Annual Convention and Expo | Denver
  • Dec. 4-5 | MBA Summit on Diversity and Inclusion | Washington, DC

View more events.

You may also be interested in…

Encouraging homeownership by easing student loan debt
Refinance option for eligible homeowners who want to tap into home equity to pay down or pay off student loan debt. Read more

VIDEO: Preserving 5,000 affordable rental units in downtown Manhattan
Stuyvesant Town has been called an “Oasis Near the East River” by The New York Times. Our video captures why. Read more

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Oct. 4

Future Housing Leaders is about increasing diversity across all sectors of the housing industry.
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Sept. 30

Source: Fannie Mae

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties