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Fannie Mae Single Family Servicing News: Message Manager Report Migration to Fannie Mae Connect Completed

Investor Update
October 5, 2016

Visit us at MBA Annual 2016 — let’s talk about exciting new solutions for your business

We can’t wait to meet with you at MBA’s Annual Convention and Expo 2016, October 23-26! Come visit us front and center in THE HUB and let us show you how we’re committed to delivering smart and innovative solutions that make doing business with us simpler and more certain. Let’s talk about:

  • Access to Credit. Expand sustainable homeownership opportunities, while limiting risk and enhancing profitability.
  • Capital Markets. Enhance your execution options with our simple and efficient products.
  • Desktop Underwriter® 10.0. Streamline your mortgage origination process, and achieve greater certainty, with exciting new features like trended credit data.
  • Innovative Technologies. Grow your business and reduce risk when you power your mortgage business — from origination to delivery to servicing — with our proven solutions.

Now’s the perfect time to take advantage of our tools. Consumer demand is up, the mortgage market is moving forward — and so can you.

Stop by. Our door is open! You can’t miss us. Join the conversation on Twitter @FannieMae, and follow our #MBAAnnual16 updates.
 
Message Manager report migration to Fannie Mae Connect is now complete

The migration of all reports from Message Manager to Fannie Mae Connect™ is now complete. The Fannie Mae Connect reporting portal streamlines and centralizes key Fannie Mae data from multiple reporting applications, and uses business intelligence tools to provide unique analytics. With the completed migration, Message Manager will be retired at open of business on October 31.

The following reports are new or enhanced in Fannie Mae Connect:

  • Data Validation Center Loan Review: migrated from Message Manager.
  • STAR Performance Scorecard: migrated from Servicing Management Portal.
  • Collateral Underwriter® Usage Metrics: new report that provides summary CU™ usage statistics.
  • Collateral Underwriter Appraisal Findings: enhanced to include information from the retired CU Submission Metrics report.
  • Buy Up/Buy Down Report: added monthly view to existing report.
  • Additional LASER Report: redesigned to load faster, easier navigation and easy to export to print.
  • Technology Billing and Profile Management: redesigned for simpler and cleaner user experience.

In addition to centralizing all reporting into a single application, we’re continuing to make Fannie Mae Connect easier to use. On October 3, we launched an improved user interface and an upgraded version of Tableau™. For more information on Fannie Mae Connect, including demos, quick tips and training, please visit the Fannie Mae Connect web page. 

Foreclosure Time Frames and Compensatory Fee Allowable Delays Exhibit updated

The Foreclosure Time Frames and Compensatory Fee Allowable Delays Exhibit has been revised to reflect that the increase in allowable days for New Mexico applies to all applicable LPI due dates. 

Three HFI InDepth classes remaining for 2016

Do you have new hires or other employees who need to complete development goals by the end of the year? There are just three HFI™ Investor Reporting-related sessions left in 2016 and it’s not too late to register!

Fannie Mae’s Housing Finance Institute® series, HFI InDepth, offers training in custodial accounting and reconciling actual/actual loans. If you’re involved with investor reporting for your company, register for one of these HFI InDepth classes today:

Bank vs. Book! Reconciling Actual/Actual Custodial Accounts
Investor Reporting with Confidence: Best Practices for Reconciling Actual/Actual Loans 
The ABCs of Managing MBS Cash Flow for Fannie Mae

You’ll learn tips for reporting on your loans and have access to an expert instructor to answer your questions.

All HFI InDepth courses provide:

  • two hours of interactive, instructor-led training held in a virtual classroom,
  • limited class sizes that maximize interaction and allow for individualized attention,
  • access to recorded tutorials that prepare you with foundational knowledge prior to taking the course, and
  • a certificate of completion.

Course details and class schedules are available on the Fannie Mae Training page. Sign up today!

You may also be interested in…

Passion for helping Hispanic customers spurs Alterra’s meteoric growth
Alterra Home Loans, of Las Vegas, Nevada, is on a mission to help underserved consumers, primarily Hispanics, become homeowners. Read more

5 cities where working class families can still find affordable homes
These former manufacturing hubs may be making a comeback and offering affordable housing to the working class. Read more

2016 is busy year so far for real estate
The real estate sector is the third-busiest in M&A activity so far this year globally. Read more

Receive regular content updates by registering at the sites.
 
Recent Tweets

We’re now using trended credit data to better evaluate a borrower’s risk. @nytimes has the story:
https://t.co/m4pXwvKfJk

October 4
 
Stay on top of our latest servicing announcements, lender letters, and notices:
http://bit.ly/2dFuF1L

October 3
 
Source: Fannie Mae

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties