Safeguard Properties

<- Return To Featured Resources

Fannie Mae Single Family Servicing News: Announcement SVC-2016-07: Servicing Guide Updates

Investor Update
August 17, 2016

Updates have been made related to the following:

  • Independent Dispute Resolution (IDR)
  • Allowable Foreclosure Attorney Fee for New York
  • Termination of Conventional MI
  • Suspending Foreclosure Proceedings for a Streamlined Modification Offer
  • Servicing Government Mortgage Loans
  • MI Claim Filing Documentation

Read the Announcement for full details.

With this month’s Servicing Guide update, we are introducing two new resources to help you stay informed about changes to servicing policy. For a summary of key updates in this Servicing Guide Announcement, view the video presented by Bill Cleary, Vice President of Single-Family Servicing Policy & Solutions, or check out the Guide Update Presentation here.

Principal Reduction Servicer FAQ Document Updated

The Principal Reduction Modification Servicer FAQ document has been updated and posted to the business portal. Question 17 has been added.

Future Changes to Investor Reporting

Together with our customers we are moving closer to implementing Future Changes to Investor Reporting scheduled for February 1, 2017. To support you with this transition, Fannie Mae is hosting monthly forums to provide details about what is changing and why, answer questions, and discuss best practices. All servicers who do business with us are encouraged to attend. Register for one of the available sessions today, as space is limited. Visit the Future Changes to Investor Reporting page to register, as well as the latest information and resources.

Extermination Allowable Usage

Servicers may now utilize the established $100 Extermination allowable (see, Servicing Guide F-1-06, Expense Reimbursement) for mosquito dunks/bits in pools or standing water on delinquent loans. This low cost item (approximate $10-$15 material cost) can easily be coordinated with your grass-cut schedules as a best practice to keep costs low.

Reimbursement requests should be submitted under Property Services -> Extermination line.

In the event the Extermination allowable was already utilized this calendar year, an over allowable request may be submitted through HomeTracker on the “Extermination” service line for Fannie Mae review.

Drainage of above ground pools, spas, etc. may be a viable alternative solution. An over allowable request for drainage may be submitted through HomeTracker on the “Pool Securing Drain” service line for Fannie Mae review.

For additional questions, please contact Fannie Mae’s property preservation team at: property_preservation@fanniemae.com.

Updated Framework Course Helps Homeowners Succeed

HomeReady® mortgage borrowers will now experience an even better online homeownership course offered by our partner, Framework®, which recently announced enhancements including:

  • Smaller bites of information for quicker comprehension
  • No narration, so learners can read at their own pace
  • More real-life examples for context
  • More downloadable document guides, tip sheets and checklists
  • Post-purchase support through Framework’s Smart Start

Framework’s Smart Start is an educational series of helpful tips and how-tos delivered on a monthly basis via email for a year following completion of the new course.

Read the recent Housing Industry Forum article for details on how Framework redesigned the new course. Visit the HomeReady page to learn more about the options available to meet the HomeReady homeownership education requirement.

Summer is Still Here! Sharpen your Investor Accounting Skills with HFI InDepth for Half the Price

Are you involved in investor accounting for your company? HFI® InDepth virtual classes provide training in custodial accounting, reconciling actual/actual loans, and MBS accounting. You’ll learn tips for reporting on your loans and have access to an expert instructor who can answer your questions during a two-hour session from the comfort of your desk.

Regular price: $250
Summer price: $125 (June 20 through September 22)

Register today and automatically get the summer discount for one or more of these HFI InDepth classes:

Recent Headlines From Our Websites

Fannie Mae Reminds Homeowners and Servicers of Options for Areas Affected by the Louisiana Flooding
Non-Traditional Financing Expands Access in New Markets
End-to-end Fannie Mae Technology Boosts Volume at First Heritage
Brexit Tests Investors’ Nerves, But Also Prompts New Refinancing Demand

Receive regular content updates by registering at the sites.
 
Recent Tweets

What did @Kim_Betancourt tell @CNBC the impact #Brexit could have on U.S. housing? Find out:
http://cnb.cx/2bvIn6q

August 16
 
Servicers, here’s why some say you should innovate with the consumer in mind:
http://bit.ly/2bvaySY

August 16

Source: Fannie Mae

Related Posts

HUD Allocates More than $2 Billion to Advance Equitable Disaster Recovery, Build Climate Change Resilience

The U.S. Department of Housing and Urban Development today announced the allocation of more than $2 billion ($2,040,617,000) in CDBG-Disaster Recovery and CDBG-Mitigation funds appropriated in the continuing resolution, the Extending Government Funding and Delivering Emergency Assistance Act, signed into law on September 30, 2021.

Read More

HUD Employees Receive Management Excellence Award

A group of U.S. Department of Housing and Urban Development employees on Thursday were awarded the 2021 Samuel J. Heyman Service to America Medals.

Read More

<- Back To Newsroom Next Article ->

Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing our website, you agree to our use of cookies.

x

CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

x

Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

x

COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

x

CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

x

Business Development

Carrie Tackett

Business Development Safeguard Properties