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Fannie Mae: Simplifying Servicing and More

Investor Update
May 3, 2017

Did you hear? We’re Simplifying Servicing!

Fannie Mae is Simplifying Servicing™ across the servicing lifecycle. Whether it’s technology, policy, or operations, we’re working to simplify the process for our customers and driving toward a clear vision for the future. Learn more about the many ways we’re Simplifying Servicing™ for our customers.

Join us for an investor reporting webinar in May

Now that we’ve made the transition to the new investor reporting environment, we’ll host forums on May 9 and May 16 for servicers to share reporting best practices and ask questions about the process. To stay on track with reporting compliance, servicers can review the Navigation Tips checklist. Visit the Fannie Mae Changes to Investor Reporting page to register for a webinar today.  

AAA Matrix updates

The Hawaii AAA matrix has been updated with a revised effective date for the most recent foreclosure allowable increases to reflect all active files as of April 12, 2017. To view the updated matrix, visit the Excess Attorney Fee/Cost Guidelines page.  

Learn more. Do more.

Check out our redesigned training pages. Now it’s even easier for you to select the training you need any time, from any location, to make your business more simple and certain. Select the mortgage process you’re interested in to easily find eLearning and job aids developed by our experts.

eLearning requires less time than traditional learning methods, increases retention rates, and gives you a competitive edge. View the infographic to learn more.

Join us at these upcoming events:

May 2-5 | MHI National Congress & Expo | Las Vegas, NV
May 9-11 | Great River MBA | Memphis, TN
May 15-16 | Ohio MBA Annual Convention | Columbus OH 

View more events.

You may also be interested in…

Changing zoning laws target affordability, with debt financing following
Inclusionary zoning laws vary widely across the nation, though they share the same goal of providing more affordable housing. Read more

Receive regular content updates by registering at The Home Story.

Recent Tweets

Did you miss #MBASecondary17? We demonstrated how we’re helping create a better borrower experience. The highlights:
https://t.co/fGZT1vgPYE

May 3
 
Our Bon Salle just mentioned our new solutions for borrowers with #studentdebt. More info here #MBASecondary17:
http://bit.ly/2p1AKK5

May 2
 
Source: Fannie Mae

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties