Fannie Mae Servicing Portal Release Notes Version 2.0
On June 6, Fannie Mae released an update titled Single-Family Servicing Management Portal Release Notes Version 2.0.
Single-Family Servicing Management Portal Release Notes Version 2.0
During the week of June 17, 2014, Fannie Mae plans to deploy the Single-Family
Servicing Management Portal, which will be added to the suite of applications
that are available via the servicing section of the Single-Family Business Portal.
The new Single-Family Servicing Management Portal will support the Servicer Total
Achievement and Rewards™ (STAR™) Program Operational Assessment process.
The Portal provides users with the following features:
- Important STAR Program news and announcements
- A complete inventory of final STAR Operational Assessment reports for each individual servicer
- A central location for submitting Operational Assessment documentation –
and the ability to upload and download supporting documentation
- Easy access to the STAR Performance Scorecard
For More Information
If you have questions about these Release Notes, please call the Fannie Mae Customer Contact Center
at 1-877-722-6757 or contact your Technology Account Manager.
For assistance with the Single-Family Servicing Management Portal, reference the Portal Job Aid.
Please click here to view the online update.
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