Fannie Mae: Servicer Expense Reimbursement Notification of Updates to LoanSphere Invoicing
Investor Update
July 17, 2016
Updates have been made to the LoanSphere InvoicingTM system which include the ability for Fannie Mae to add line level comments. The information below illustrates how to access line level comments and how to attach an invoice when submitting a claim for expense reimbursement.
Viewing the Investor Line Level Comments
Fannie Mae Expense Reimbursement has added a link for Investor Line Level Comments in LoanSphere InvoicingTM. These comments provide specific line item feedback to the servicer. This update streamlines the communication between the investor and servicer by providing a direct line of communication at the line item level.
Source: Fannie Mae (full release note)