Fannie Mae: Selling and Servicing Flexibilities Available to Homeowners Impacted by the Flint, Michigan Water Crisis

Investor Update
February 11, 2016

On January 5, 2016, the Governor of Michigan declared a state of emergency for the city of Flint due to the city’s water quality. Contaminants from pipes, including lead, have leached into the water system rendering the water unsafe to drink. As a result, the city’s water infrastructure and internal plumbing in many residences have been contaminated. Fannie Mae is actively monitoring the evolving Federal, state, and local government funding proposals and remediation efforts that will help residents recover from this event.

Fannie Mae is committed to working with lenders to provide access to credit for borrowers in Flint. Fannie Mae has several products and options that borrowers can use to purchase homes, or refinance or repair their existing homes. Fannie Mae continues to buy mortgage loans secured by properties in Flint and the surrounding areas.

This Notice reminds servicers about existing disaster-related flexibilities and sellers about products and options that homeowners or potential borrowers can take advantage of for properties in Flint. Refer to the Frequently Asked Questions that address appraisal and property eligibility considerations for more information.

Disaster-Related Servicing Flexibilities

Fannie Mae reminds servicers of the array of workout options available to assist borrowers who may be struggling to make their monthly mortgage payment as a result of recent events in Flint. This includes granting disaster relief when a borrower may have been impacted by a catastrophe that was caused by nature or a person other than the borrower.

A servicer is authorized to temporarily suspend or reduce a borrower’s mortgage payments for up to 90 days if the servicer believes a disaster has adversely affected the value or habitability of the property or if the disaster has temporarily impacted the homeowner’s ability to make payments on his or her mortgage loan. Servicers are reminded to establish contact with the homeowner within 90 days of granting disaster relief to determine if additional assistance, such as a mortgage loan modification or repayment plan, is necessary. For more information, see the Servicing Guide, D1-3-02, Providing Relief to a Borrower Who is Affected by a Disaster; and F-2-12, Fannie Mae’s Workout Hierarchy.

DU Refi Plus™ and Refi Plus™ Program Mortgage Loans

DU Refi Plus and Refi Plus mortgage loans are eligible for appraisal flexibilities under the standard requirements. Properties in Flint are eligible for delivery to Fannie Mae in “as is” condition.

HomeReady™ Mortgage

Borrowers meeting certain income requirements are eligible for HomeReady mortgages. This program allows additional flexibilities for down payment and income sources, which may be helpful for borrowers in Flint. HomeReady, as well as standard eligibility, permits loans with LTV ratios up to 97%.

HomeStyle® RenovationMortgage

Borrowers in Flint can also use proceeds from HomeStyle Renovation mortgages to remediate or repair impacted plumbing in addition to other renovations or improvements they may be planning.

Borrowers can combine flexibilities available under different products, for example HomeStyle Renovation can be combined with a HomeReady mortgage.

Community Seconds® and Grant Programs

Borrowers in Flint can use proceeds from Community Seconds and other grant programs to repair or remediate their homes. The maximum CLTV ratio is 105% when a Community Seconds mortgage is in place.

Fannie Mae is committed to providing liquidity and certainty to its customers and the housing finance market, and will continue to do so as remediation efforts in Flint evolve. Lenders and servicers should contact their account teams with questions regarding existing lending flexibilities and servicer options.

Source: Fannie Mae

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties