Safeguard Properties

<- Return To Featured Resources

Fannie Mae: Redesigned Fannie Mae Connect; Loan Delivery Change Clarification; and More

Investor Update
June 28, 2017

Redesigned Fannie Mae Connect goes live!

During the weekend of June 24, we implemented Fannie Mae Connect™ Version 7.0, which gives you new features and an enhanced user experience.

The new Fannie Mae Connect user interface was designed, based on customer feedback, to enhance and simplify your access to business analytics. It will deliver the dynamic functionality you’ve come to expect, in an attractive, simplified interface.

View the Fannie Mae Connect video to review new features, and refer to the Fannie Mae Connect 7.0 Change Notification for more details.

How do you access the new enhancements? Just log on — all new features are available now!

Loan Delivery change clarification

The May 22 Loan Delivery release included a change that impacts the numeric range of the Fannie Mae Loan Number. Previously, the Fannie Mae loan number was generated in ranges based on execution (i.e., Whole Loan vs. MBS). With this release, the Fannie Mae Loan Number is now generated in the same range (regardless of execution type) in Loan Delivery as follows: 4007XXXXXX to 5999999999. For questions about this change, please contact your Fannie Mae account representative.

Washington AAA matrix correction

A correction has been made to the updated mediation fees in the Washington AAA matrix. To view the updated matrix, visit the Excess Attorney Fee/Cost Guidelines page. 

July 4 holiday closure

Fannie Mae’s Master Servicing department will be closed on Tuesday, July 4. All Investor Reporting activities should recognize Monday, July 3, as Business Day 1 and Wednesday, July 5, as Business Day 2. The Technology Support Center will close at 8 p.m. ET on Monday, July 3, and reopen at 8 a.m. ET on Wednesday, July 5. Fannie Mae’s other business offices will be closed on Monday, July 3, and Tuesday, July 4. 

Need loss mitigation training? Sign up for a free webinar

Did you know that Fannie Mae provides participating servicers with free loss mitigation training? Our Know Your Options™ Customer CARE (Connect, Assess, Resolve, and Execute) team will present two live webinars each month in August and October. Sign up to learn how to leverage your own servicer model to develop rapport and establish consultative customer relationships, communicate more effectively with borrowers about their options to avoid foreclosure, increase your workout percentage, and more. Learn more and register today. 

Join us in San Francisco!

Stop by booth #102 at California MBA’s 45th Annual Western Secondary Market Conference, July 19-21, in San Francisco. Make connections. Learn how to improve your borrowers’ experience and increase efficiency with Day 1 Certainty™, so you can help make the homeownership dream possible for more Americans. 

Join us at these events:

  • June 29-30 | MBA of Hawaii Annual State Conference | Honolulu
  • July 19-21 | 45th Annual Western Secondary Market Conference | San Francisco
  • July 30-Aug. 1 | Michigan Mortgage Lenders Association Annual Conference | Mt. Pleasant 

View all events.

You may also be interested in…

Duty to Serve forum challenges industry to ‘change the landscape’

The half-day event brought together more than 120 housing industry participants to learn about Fannie Mae’s proposed DTS plan. Read more

Fairway is saving time and money with property inspection waivers

Day 1 Certainty streamlines key aspects of the mortgage origination process. Read more

Receive regular content updates by registering at The Home Story.

Recent Tweets

Tight inventory continues to boost home prices and constrain home sales. Our June Econ. & Housing Outlook.

http://bit.ly/2rX6GSt 

June 27

Our President & CEO, Tim Mayopoulos, received a 92% approval rating on @Glassdoor — Congratulations! #TopCEOs

http://bit.ly/2sbM2NN

June 25

Source: Fannie Mae

Related Posts

HUD Allocates More than $2 Billion to Advance Equitable Disaster Recovery, Build Climate Change Resilience

The U.S. Department of Housing and Urban Development today announced the allocation of more than $2 billion ($2,040,617,000) in CDBG-Disaster Recovery and CDBG-Mitigation funds appropriated in the continuing resolution, the Extending Government Funding and Delivering Emergency Assistance Act, signed into law on September 30, 2021.

Read More

HUD Employees Receive Management Excellence Award

A group of U.S. Department of Housing and Urban Development employees on Thursday were awarded the 2021 Samuel J. Heyman Service to America Medals.

Read More

<- Back To Newsroom Next Article ->

Cookies enable us to provide the best experience possible and help us understand how visitors use our website. By browsing our website, you agree to our use of cookies.

x

CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

x

Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

x

COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

x

CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

x

Business Development

Carrie Tackett

Business Development Safeguard Properties