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Fannie Mae: LoanSphere Invoicing and SURF Enhancements; and More

Investor Update
June 27, 2018

Source: Fannie Mae

LoanSphere Invoicing enhancements simplify expense reimbursement

We’ve added a “Vacancy Posting” line item to LoanSphere Invoicing™ under “Category 19: Property Services” and “Subcategory 8089: Vacancy Posting.” And, coming soon, we’ll add a new “Referral Date” field to further simplify expense reimbursement. Beginning Sept. 1, servicers must populate the new field in the “Title Cost – Foreclosure” expense line item with the foreclosure referral date, which is required for reimbursement of foreclosure title cost expenses. Visit the Servicer Expense Reimbursement page for more information and view the full list of LoanSphere Invoicing servicer expense categories and subcategories for conventional loans.

New UI enhancements to SURF

Servicer’s Reconciliation Facility™ (SURF™) will be upgraded on July 7 to enhance the software and the appearance of the application. In addition, users will no longer be required to configure browser settings to Internet Explorer 8 to receive exception messages. Google Chrome also will be compatible with this enhancement. Additional Fannie Mae technology requirements can be found here.

Go ahead, Ask Poli!

Check out Ask Poli, a new tool that uses natural language processing to quickly find answers to your Fannie Mae policy questions. Sellers and servicers can give Ask Poli a spin at AskPoli.fanniemae.com or on the Selling and Servicing Guide pages.

Reminder: Imminent Default Evaluations change effective July 1

On Oct. 11, 2017, Lender Letter LL-2017-08 announced new policies for Imminent Default Evaluations for Conventional Mortgage Loan Modifications to replace the Freddie Mac Imminent Default Indicator. Servicers must begin evaluating borrowers for imminent default for a conventional mortgage loan modification according to the new requirements no later than July 1. After that date, servicers will no longer be able to evaluate borrowers using Freddie Mac’s IDI.

More time for fireworks: No Servicing News on July 4

Servicing News will be taking a holiday next week. We wish everyone a happy Independence Day and we’ll see you back here on July 11.

Join us at these upcoming events:

  • June 28-29 | 2018 Annual State Conference MBA of Hawaii | Honolulu
  • July 16-18 | California’s MBA’s 46th Annual Western Secondary Market Conference | San Francisco
  • July 29-31 | CoreLogic EPIQ | Dana Point, CA

View more events.

Recent Tweets

What a difference a year makes: Cost cutting jumps from 2nd least-important priority for lenders to 3rd most-important. New analysis:
http://bit.ly/2IvkCdA #MLSS

June 26

Out of the hundreds of proposals we received from across the U.S. for the #FannieMaeChallenge, the ideas presented by @FLHousingC, @nationwidekids, and West Denver Renaissance Collaborative, reflect the most innovative thinking.
http://bit.ly/2KfoLbG #InnovateHousing

June 26

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The U.S. Department of Housing and Urban Development today announced the allocation of more than $2 billion ($2,040,617,000) in CDBG-Disaster Recovery and CDBG-Mitigation funds appropriated in the continuing resolution, the Extending Government Funding and Delivering Emergency Assistance Act, signed into law on September 30, 2021.

Read More

HUD Employees Receive Management Excellence Award

A group of U.S. Department of Housing and Urban Development employees on Thursday were awarded the 2021 Samuel J. Heyman Service to America Medals.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties