Fannie Mae: Lender Letter LL-2021-07: COVID-19 Payment Deferral

Updated 6/30/21: Fannie Mae adjusted the terms for a Flex Modification with reduced eligibility criteria for COVID-19 impacted borrowers to provide an opportunity to reduce their interest rate, regardless of the mortgage loan’s mark-to-market loan-to-value ratio.

Lender Letter LL-2021-07

Updated 2/25/21: Fannie Mae updated COVID-19 payment deferral eligibility criteria to:

▪ Permit the mortgage loan to be less than or equal to 18 months delinquent as of the date of evaluation, and
▪ Eliminate the limit of one COVID-19 payment deferral and instead limit the COVID-19 payment deferral to a cumulative deferral of 18 months of past-due principal and interest (P&I) payments.

Lender Letter LL-2021-07

Updated 2/10/21: Fannie Mae updated COVID-19 payment deferral eligibility criteria to permit a mortgage loan to be less than or equal to 15 months delinquent as of the date of evaluation. Additionally, the new criteria eliminates the limit of one payment deferral and instead limits the COVID-19 payment deferral to a cumulative deferral of 15 months of past-due principal and interest payments.

Lender Letter LL-2021-07

NOTE: The document will now be known as LL-2021-07.

Updated 11/18/20: Fannie Mae revised Lender Letter LL-2020-07 to eliminate the requirement for reporting a delinquency status code for a COVID-19 payment deferral if the mortgage loan is brought current.

Lender Letter LL-2020-07

 

Investor Update
October 14, 2020

Source: Fannie Mae

With Lender Letter LL-2020-05, Payment Deferral, we announced payment deferral, a new retention workout option jointly
developed with Freddie Mac at the direction of the Federal Housing Finance Agency (FHFA). That workout option was created to assist borrowers who became delinquent due to a short-term hardship that has since been resolved.

In response to the COVID-19 pandemic and servicer feedback, we are introducing COVID-19 payment deferral, a new workout
option specifically designed to help borrowers impacted by a hardship related to COVID-19 return their mortgage to a current
status after up to 12 months of missed payments. Designed to be simple and efficient for both servicers and borrowers, this
solution is for borrowers who have completed a COVID-19 related forbearance plan, or who have a confirmed but resolved COVID19 financial hardship. COVID-19 payment deferral was jointly developed with Freddie Mac at the direction of FHFA. COVID-19 payment deferral offers servicers:

▪ A solution that is simple to explain to borrowers, as the amount of their delinquency moves into a non-interest bearing
balance, due and payable at maturity of the mortgage loan or earlier payoff; and all other terms of the mortgage remain
unchanged.
▪ No trial period, resulting in fewer borrower touchpoints than required for modifications.
▪ An efficient automated process through Servicing Management Default Underwriter™ for evaluation and decisioning case
submissions.

While COVID-19 payment deferral is similar to the recently announced payment deferral, we have made several
enhancements to assist borrowers who have a COVID-19 related hardship. Key differences include:

▪ The borrower has experienced a financial hardship resulting from COVID-19 that impacted their ability to make their
monthly mortgage loan payment, which has been resolved.
▪ The mortgage loan must have been current or less than two months delinquent as of Mar. 1, 2020, the effective date of the
National Emergency declaration related to COVID-19.
▪ The mortgage loan must be equal to or greater than one month delinquent but less than or equal to 12 months delinquent
as of the date of evaluation.
▪ Certain eligibility criteria are not applicable, such as time from mortgage loan origination and rolling delinquency
parameters.
▪ The servicer must defer the delinquent principal and interest payments (P&I) together with any allowable servicing
advances paid to third parties as a result of the delinquency into the non-interest bearing balance.

Updates to Lender Letter on Oct. 14, 2020

▪ Clarifying when a borrower who accepts a COVID-19 payment deferral remains eligible for any future HAMP “pay for
performance” incentives.
▪ Clarifying that a mortgage loan with an origination date after Mar. 1, 2020, the effective date of the National Emergency
Declaration, does not exclude it from COVID-19 payment deferral eligibility.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties