Fannie Mae: Know Your Options Customer CARE Call Flow & Script Training
Investor Update
May 16, 2016
Servicing training
The Housing Finance Institute® (HFI™) Servicing Training page provides Fannie Mae training on servicing processes, applications and best practices. Training solutions include HFI InDepth virtual classrooms, HFI Spotlight webinars, and HFI OnDemand eLearning courses, job aids, and FAQs.
Source: Fannie Mae (Servicing Training page full version)
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