Fannie Mae: Know Your Options Customer CARE Call Flow & Script Training

Investor Update
May 16, 2016

Servicing training

The Housing Finance Institute® (HFI™) Servicing Training page provides Fannie Mae training on servicing processes, applications and best practices. Training solutions include HFI InDepth virtual classrooms, HFI Spotlight webinars, and HFI OnDemand eLearning courses, job aids, and FAQs.

Source: Fannie Mae (Servicing Training page full version)