Fannie Mae: Flex Modification Training and More
Investor Update
May 31, 2017
Questions about Flex Modification? Check out our new tutorial
Our new on-demand eLearning course, Fannie Mae Flex Modification, is now available. The course covers Flex Modification eligibility, terms, trial period plan, and how to complete a modification. It also describes the servicer’s responsibilities in implementing Flex Mod and retiring Standard and Streamlined Modifications, as well as impacts to the Disaster modifications. Visit the Single-Family Training page to access this course and other resources at your convenience.
Duty to Serve webinars now available
Learn more about Fannie Mae’s proposed Underserved Markets Plan, developed in support of the Federal Housing Finance Agency’s Duty to Serve rule. Our housing experts will review the actions we’re proposing to help the manufactured housing, affordable housing preservation, and rural housing markets identified by Duty to Serve. We welcome your questions and will share how to submit formal comments on our plan. Sessions are available Tuesday, June 6, 10-11 a.m. ET or Thursday, June 8, 3-4 p.m. ET. Click on the links to attend the session or to add it to your calendar. No advance registration is required. Space is limited. To learn more about Duty to Serve, visit our Duty to Serve page.
Knowledge is power: Sign up for a Servicer Learning Series webinar
Please join us for a new webinar in the Servicer Learning Series, hosted by the Servicer Support Center. We’ll discuss recent Servicing Guide announcements, Flex Modification program highlights, SMDU™ user interface features, and how to use Fannie Mae Connect™ to advance Simplifying Servicing™ efforts. This webinar, scheduled for June 7, is recommended for general servicing, collections, foreclosure, default prevention, investor reporting, audit, and compliance personnel. Register here to take advantage of this opportunity.
Looking for free loss mitigation training? Attend a live webinar
Did you know that Fannie Mae provides participating servicers with free loss mitigation training? Our Know Your Options™ Customer CARE (Connect, Assess, Resolve, and Execute) team will present two live webinars in June. Sign up to learn how to leverage your own servicer model to develop rapport and establish consultative customer relationships, communicate more effectively with borrowers about their options to avoid foreclosure, increase your workout percentage, and more. Learn more and register today.
Washington AAA Matrix clarification
The Washington AAA matrix has been updated with a revised allowable fee for Judicial E-Note foreclosure effective for all files active and referred as of May 31, 2017, and after that date. To view the updated matrix, visit the Excess Attorney Fee/Cost Guidelines page.
Join us at these upcoming events:
- June 6 | MBA’s Document Custody Workshop | McLean, VA
- June 6-7 | MBA of Alabama 33rd Annual Convention | Birmingham
- June 13-16 | NAFCU 50th Annual Conference and Solutions Expo | Honolulu, HI
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Source: Fannie Mae
