Fannie Mae: Expanding Support for Disaster-Affected Homeowners
Updated Servicer Self-Assessment can help you improve processes
We’ve updated the Servicer Self-Assessment to help you effectively manage the Fannie Mae loans you service and ensure that you meet our requirements. Two new sections, “Master Servicer Oversight” and “Shared Processes,” will provide additional guidance. Visit the STAR Program pageto find more resources, and contact your Fannie Mae account team if you have questions.
Mortgage Translations: New resource supports borrowers who have limited English proficiency
Fannie Mae, Freddie Mac, and the Federal Housing Finance Agency (FHFA) joined forces to create a new online resource to assist the millions of mortgage-ready borrowers in the U.S. who have limited English proficiency. Check out FHFA.gov/MortgageTranslations to find a suite of Spanish-translated documents and an industry-standard glossary of mortgage terms.
Expanding our support for disaster-affected homeowners
We’re launching a new Disaster Response Network to assist Fannie Mae borrowers in FEMA-declared zones, regardless of whether the damage was to their home, business, or place of employment. It offers a comprehensive post-disaster case assessment and action plan, plus can assist in filing FEMA, insurance, and Small Business Administration claims, and more. These resources can help borrowers get back on their feet faster and resume mortgage payments sooner. Learn more.
Join us at these upcoming events:
Oct. 18-20 | AREAA National Convention | Las Vegas
Oct. 28-31 | 24th Annual CUNA Lending Council Conference | Anaheim, CA
Nov. 2-5 | NAR Annual Conference | Boston
View more events.
There are approximately 16,350,000 Spanish-speaking U.S. residents. Learn how to help them navigate the home buying process in Spanish by visiting our newly launched mortgage translation Clearinghouse https://t.co/Bj2J9LdmNu #MBAAnnual18
Tune in tomorrow (10/18) to learn about HomeReady #Mortgage, which offers innovative income flexibilities and as low as 3% down payment, helping you serve more borrowers and grow your business. http://bit.ly/2RYtQVE