Fannie Mae Adverse Action Notices, Allowable Fees

On July 30, Fannie Mae released a Servicing Notice subtitled Adverse Action Notices, Allowable Foreclosure Attorney Fees, Evaluation Model Clauses, and the Master Custodial Agreement.

Servicing Notice

Adverse Action Notices, Allowable Foreclosure Attorney Fees, Evaluation Model Clauses, and the Master Custodial Agreement

This Servicing Notice reminds servicers of the requirements pertaining to Adverse Action Notices and notifies servicers of updates to the Allowable Foreclosure Attorney Fees Exhibit, Evaluation Model Clauses, and the Master Custodial Agreement (Form 2003).

Adverse Action Notice

As a reminder, in accordance with the Servicing Guide, Part VII, Section 602.02.01: Mortgage Loans in Imminent Default, Fannie Mae requires the servicer to send an Adverse Action Notice to a borrower within 30 days after Fannie Mae advises the servicer through HomeSaver Solutions® Network (HSSN) of the declination of the modification request if:

  • the servicer submitted the request to Fannie Mae through HSSN for a mortgage loan modification decision, and
  • the borrower was current on the date that Fannie Mae advised the servicer that Fannie Mae declined the mortgage loan modification request.

The servicer must:

  • maintain a copy of the Adverse Action Notice in the mortgage loan servicing file, and
  • provide Fannie Mae a copy of the Adverse Action Notice the servicer sends to the borrower by uploading it to HSSN.

Fannie Mae provides a model Adverse Action Notice (Form 182) on Fannie Mae’s website. If a servicer elects to use its own equivalent form of Adverse Action Notice, the content must be in compliance with Regulation B (12 C.F.R. § 1002.9) and in the same form and substance as the model language in, and consistent with the instructions for, Form 182. At a minimum, if the servicer elects to use its own Adverse Action Notice, it must inform the borrower of all of the following:

  • Fannie Mae as the owner of the mortgage loan reviewed the mortgage loan modification request.
  • Fannie Mae’s contact address is: 3900 Wisconsin Ave, NW, Washington, DC, 20016-2892.
  • The reason Fannie Mae did not approve the request, in addition to the reason the servicer did not approve the request.
  • The credit reporting agency and contact information, if applicable.

An Adverse Action Notice is not required if the servicer offers the borrower a counteroffer, such as a forbearance or other payment plan, and the borrower accepts the counteroffer within the 30-day period.

Allowable Foreclosure Attorney Fees

Fannie Mae is updating the maximum allowable foreclosure attorney fees for all Fannie Mae mortgage loans secured by properties located in the state of Pennsylvania and the District of Columbia. For purposes of this Notice, the term “active” is defined as a foreclosure matter that has not yet gone to foreclosure sale, and has not been concluded by some other event, for example: a Mortgage Release™, short sale, mortgage loan modification, payoff, or reinstatement. The updated Allowable Foreclosure Attorney Fees Exhibit is available on Fannie Mae’s website.

Pennsylvania

The new maximum allowable attorney fee for judicial foreclosures in the State of Pennsylvania is $2,350.

This fee applies to all matters referred to counsel for initiation of foreclosure on or after
June 1, 2012, by the present or prior servicer, provided the matter is still active as of the date of this Servicing Notice.

District of Columbia

The new established maximum allowable attorney fee for judicial foreclosures in the
District of Columbia is $2,250.

  • All new Fannie Mae foreclosures in the District of Columbia must be commenced
    as judicial foreclosures.
  • All pending Fannie Mae non-judicial foreclosures in the District of Columbia that
    have not proceeded to sale must be dismissed and converted to judicial foreclosures.

This fee applies to all matters referred to counsel for initiation of foreclosure on or after
April 1, 2014, by the present or prior servicer, provided the matter is still active as of the date of this Servicing Notice.

NOTE: Hawaii’s non-judicial fee has been updated to “N/A” to reflect the Servicing
Notice, dated June 10, 2011, requiring all new Fannie Mae foreclosures in Hawaii
to be commenced as judicial foreclosures.

Evaluation Model Clauses

Fannie Mae has updated the Evaluation Model Clauses document on
Fannie Mae’s website, containing Evaluation Notices for all appropriate outcomes
when evaluating a borrower for a workout option.

The Evaluation Model Clauses were revised to prohibit a foreclosure referral during the
period of time designated for the borrower to accept an offer of a workout solution
based on the evaluation of a complete Borrower Response Package in accordance
with the Servicing Guide. In addition, Fannie Mae developed two new Evaluation
Model Clauses to document Fannie Mae’s Standard Modification and Streamlined
Modification for borrowers whose mortgage loans have pre-modified mark-to-market
loan-to-value ratios less than 80%.

Master Custodial Agreement

Fannie Mae has updated the Master Custodial Agreement (Form 2003) to include new
contact information as well as updated Guide and Fannie Mae website references.
Servicers must begin using the updated Form 2003 immediately.

Please click here to view the online notice.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders, and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties