Exploring the State of Property Preservation

Safeguard in the News
November 8, 2017

Ed Delgado, President and CEO of the Five Star Institute, moderated an expert panel on Wednesday at the annual National Property Preservation Conference, hosted by Safeguard Properties. Gathering mortgage industry leaders, servicers, and investors, the conference is an “outlet for all facets of the industry to collaborate on how to best preserve and protect vacant and abandoned properties.”

“For the past 12 years, the National Property Preservation Conference has been the preeminent forum that brings leaders from HUD, the GSEs, mortgage servicing, and field services companies together to focus on solutions for property preservation issues,” Alan Jaffa, CEO of Safeguard Properties told DS News. “Ed’s participation as moderator of a key conference session and his industry expertise have been paramount to the ongoing success of the event.”

The panel, titled “The State of Property Preservation,” included Jaffa as well as Ivery Himes, Director of the Office of Single Family Asset Management for HUD; Caroline Reaves, CEO of Mortgage Contracting Services; Terry Smith, CEO of Rushmore Loan Management Services; James Taylor, SVP of Asset Management and Preservation for Wells Fargo; and Jake Williamson, VP of Single-Family Real Estate Fulfillment for Fannie Mae.

During the panel, the group discussed important topics impacting the property preservation industry such as current conditions impacting the housing market, the industry’s response to the natural disasters that plagued Texas and Florida, current servicing policy, regulatory reform, and more.

Delgado launched the panel by touching on the current state of the marketplace, which is seeing rising home prices and the lowest unemployment rate in 17 years.

In addition, with many communities reeling from recent natural disasters such as Hurricanes Harvey in Houston and Maria in Puerto Rico, Delgado concluded that property preservation has never had a more crucial role in supporting the housing market.

After giving his own assessment on the state of the market, Delgado turned it over to the panel to hear their thoughts. On the question of if the market will soon see a correction,  Delgado asked Rushmore’s Smith, “Is this the calm before the storm?”

Smith said, “We are on the precipice of another housing cycle.”

To navigate today’s changing landscape, during the panel Taylor advocated for a standardization of servicing rules. Taylor contributed to a recent whitepaper titled “Protecting Consumers and Communities” released by the National Mortgage Servicing Association (NMSA). Taylor is the Chairman of NMSA’s subcommittee on vacant and abandoned properties where he advocates for addressing the issue of vacant and abandoned properties in regard to instituting policies that standardize procedures, definitions, and best practices.

Overall, the other panelists agreed that general standardization makes sense but called on the industry and federal stakeholders to collaborate to work out the particulars.

Unsurprisingly, in terms of property preservation needs, the discussion quickly turned to the recent hurricanes, and the industry’s response to them. With a significant portion of Rushmore’s servicing portfolio located in Puerto Rico, Smith fielded questions about current conditions on the island. Smith noted that the condition in Puerto Rico goes beyond properties and assets—it’s a humanitarian crisis that we are facing.

Jaffa and Reaves also discussed the practical matters of handling staffing when the foreclosure moratoriums that were put in place after the hurricanes are lifted, and how to issues the process isn’t stymied.

During the the conference, Delgado also introduced Michael Braverman, Department of Housing and Community Development Housing Commissioner for Baltimore and a featured speaker at the event. Braverman has served the city of Baltimore for over 30 years, first as a prosecutor and then rising through the ranks of Code Enforcement.

Other sponsors for the conference included Gold Sponsors Altisource, Mortgage Contracting Services, SecureView, and Xactware; Silver Sponsors MFS Supply and M&M Mortgage Services; and Bronze Sponsors Assurant and Brookstone Management.

For more information about the National Property Preservation Conference, click here.

Source: DS News

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties