Crains Article Home Watchdog Still Seeing Growth

Alan Jaffa, CEO of Safeguard Properties, was featured in an article in Crains Cleveland?Business titled, Home Watchdog Still Seeing Growth.

Home watchdog still seeing growth
Foreclosures slow, but Safeguard anticipates second wave coming

Safeguard Properties is showing no signs of slowing.

A plateau in the number of foreclosures hasn’t impeded the 20-year-old company, which conducts property inspections and performs maintenance on foreclosed homes. It has grown to 800 employees, up 22% from 655 in 2008. In 2009, it had revenues of $602.3 million, up nearly 47% from $410.8 million in 2008.

And in the last few weeks it has named a new CEO, Alan Jaffa, who had been chief operating officer since 2002.

?It feels like 24 months just flew by,? Mr. Jaffa said of the flurry of business Safeguard began to see as the number of foreclosures boomed.??
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To handle the deluge, Safeguard has grown its infrastructure by rewriting its main core system and increasing its server space and has added layers of management to inject different levels of responsibility into the company, Mr. Jaffa said. It also moved into a new building a year ago, giving employees ?more room to breathe? and a better working environment.

Besides plenty of parking and enough room for employees to have their own desks ? at the old place, people were packed three to a cubicle ? there is a cafeteria, an exercise room, an outdoor patio and a basketball court.

?They love it,? Mr. Jaffa said.

Mr. Jaffa, who is son-in-law of former CEO and Safeguard founder Robert Klein, said Safeguard long has been interested in minimizing the negative impact of vacant properties in the neighborhoods where they are located. The company puts doorknob hangers on neighbors’ doors with its phone number, asking people to call if there is a problem with a house Safeguard is watching.

While the number of foreclosures has plateaued over the past four to six months, Mr. Jaffa said, he also expects to see another wave as banks realize that they are unable to modify the terms of some mortgages in a way that will allow people to stay in their homes. The company performs 1 million home inspections monthly, and Mr. Jaffa said there isn’t a ZIP code in the country where Safeguard hasn’t performed its services.

?You’re going to see a little pop in the numbers,? he said. ?A lot of foreclosures have been held up. The time has come to put them to an end. They have to proceed.?

?About Safeguard

Safeguard Properties is the largest privately held field services company in the country. Located in Cleveland, Ohio and founded in 1990 by Robert Klein, Safeguard has grown from a regional preservation company with a few employees and a handful of contractors performing services in the Midwest, to a national company with over 700 employees. Safeguard is supported by a nationwide network of subcontractors able to perform any requested superintendence, preservation, and maintenance functions, as well as numerous ancillary services in the U.S., the Virgin Islands, and Puerto Rico.


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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties