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CFPB Announces New Advisory Board And Council Members

Investor Update
August 19, 2016

WASHINGTON, D.C. – Today the Consumer Financial Protection Bureau (CFPB) announced the appointment of new consumer experts from outside the federal government to the Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council. The four bodies provide advice to CFPB leadership on a broad range of consumer financial issues and emerging market trends.

“The Bureau’s advisory board and councils play an important role in making sure that the Bureau is taking into account the wide variety of perspectives and views in the consumer financial marketplace,” said CFPB Director Cordray. “The new additions being announced today bring experience and knowledge that will help inform the CFPB’s work going forward.”

The Dodd-Frank Wall Street Reform and Consumer Protection Act charges the CFPB with establishing a Consumer Advisory Board to advise and consult with the Bureau’s Director on a variety of consumer financial issues. At the behest of the Director, the Bureau also created a Community Bank Advisory Council, a Credit Union Advisory Council and an Academic Research Council. The Community Bank and Credit Union Advisory Councils advise and consult with the Bureau on consumer financial issues related to community banks and credit unions. The Academic Research Council shares insight relating to research methodologies, data collection, and analytic strategies. In January 2016, the CFPB issued a Federal Register Notice outlining the responsibilities of the advisory groups, as well as the duties of its members, and solicited applications for appointment.

The newly appointed advisory group members include experts in consumer protection, financial services, community development, fair lending, civil rights, consumer financial products or services, representatives of community banks and credit unions, and scholars with relevant methodological and subject matter experience. The expertise and institutional-size diversity among advisory group members reflects the range of issues under the Bureau’s jurisdiction as well as the racial, ethnic and geographic diversity of U.S. consumers. New members to the Consumer Advisory Board and Academic Research Council will serve three-year terms and new members to the Community Bank and Credit Union Advisory Councils will serve two-year terms.

Consumer Advisory Board Members:

  • Lynn Drysdale, Managing Attorney, Consumer Law Unit, Jacksonville Area Legal Aid, Inc., Jacksonville, Fla.
  • Paulina Gonzalez, Executive Director, California Reinvestment Coalition, San Francisco, Calif.
  • William Howle, Head of U.S. Retail Bank, Citibank, New York, N.Y.
  • Ruhi Maker, Senior Attorney, Empire Justice Center, Rochester, N.Y.
  • Arjan Schutte, Founder and Managing Partner, Core Innovation Capital, Los Angeles, Calif.
  • Lisa Servon, Professor, The New School, New York University, New York, N.Y.
  • Raul Vazquez, Chief Executive Officer, Oportun, Redwood City, Calif.
  • James M. Wehmann, Executive Vice President, Scores for Fair Isaac Corporation (FICO), Roseville, Minn.
  • Chi Chi Wu, Staff Attorney, National Consumer Law Center, Boston, Mass.

Community Bank Advisory Council Members:

  • Melissa A. Ballard, Vice President and Director, First Iowa State Bank, Albia, Iowa
  • Menzo D. Case, President and Chief Executive Officer, Generations Bank, Seneca Falls, N.Y.
  • Linda Feighery, Vice President and Community Reinvestment Act /Fair Lending Officer for Citywide Banks, Denver, Colo.
  • Brenda K. Hughes, Senior Vice President and Director of Mortgage and Retail Lending, First Federal Savings Bank of Twin Falls, Twin Falls, Idaho
  • Dion Kidd Johnson, President, Chief Operating Officer and Chief Risk Officer, Western Bank, Alamogordo, N.M.
  • Cal Ratcliff, Senior Vice President, Chief Compliance Officer, Bank of North Carolina, High Point, N.C.
  • Trent Sorbe, President, Central Payments Division, Central Bank of Kansas City, Kansas City, Mo.

Credit Union Advisory Council Members:

  • Faith Lleva Anderson, Senior Vice President and General Counsel, American  Airlines Federal Credit Union, Fort Worth, Texas
  • Daniel Berry, Chief Executive Officer, Duke University Federal Credit Union, Durham, N.C.
  • Patrick F. Harrigan, Chief Risk Officer and General Counsel, Service Credit Union, Portsmouth, N.H.
  • Ricardo Ledezma, Corporate Compliance Assurance Manager, San Antonio Federal Credit Union, San Antonio, Texas
  • Sarah Marshall, Chief Executive Officer, North Side Community Federal Credit Union, Chicago, Ill.
  • Dayatra T. Matthews, Senior Vice President of Legal & Compliance, Local Government Federal Credit Union, Raleigh, N.C.
  • Amy Nelson, Chief Executive Officer, Point West Credit Union, Portland, Ore.
  • Raynor Zillgitt, Vice President Risk Management and General Counsel, Lake Trust Credit Union, Brighton, Mich.

Academic Research Council Members:

  • Ian Ayres, William K. Townsend Professor, Yale Law School, New Haven, Conn.
  • Brigitte Madrian, Professor, Harvard University, Cambridge, Mass.

More information on the Bureau’s advisory groups can be found here: http://www.consumerfinance.gov/advisory-groups/

Source: CFPB

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CEO

Alan Jaffa

Alan Jaffa is the Chief Executive Officer for Safeguard Properties, steering the company as the mortgage field services industry leader. He also serves on the board of advisors for SCG Partners, a middle-market private equity fund focused on diversifying and expanding Safeguard Properties’ business model into complimentary markets.

Alan joined Safeguard in 1995, learning the business from the ground up. He was promoted to Chief Operating Officer in 2002, and was named CEO in May 2010. His hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard’s processes to assure that the company adheres to the highest standards of quality and customer service.

Under Alan’s leadership, Safeguard has grown significantly with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiency to clients, and strategic acquisitions. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients.

In 2008, Alan was recognized by Crain’s Cleveland Business in its annual “40-Under-40” profile of young leaders. He also was named a NEO Ernst & Young Entrepreneur Of The Year® Award finalist in 2013.

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Esq., General Counsel and EVP

Linda Erkkila

Linda Erkkila is the General Counsel and Executive Vice President for Safeguard Properties, with oversight of legal, human resources, training, and compliance. Linda’s broad scope of oversight covers regulatory issues that impact Safeguard’s operations, risk mitigation, strategic planning, human resources and training initiatives, compliance, insurance, litigation and claims management, and counsel related to mergers, acquisition and joint ventures.

Linda assures that Safeguard’s strategic initiatives align with its resources, leverage opportunities across the company, and contemplate compliance mandates. She has practiced law for 25 years and her experience, both as outside and in-house counsel, covers a wide range of corporate matters, including regulatory disclosure, corporate governance compliance, risk assessment, compensation and benefits, litigation management, and mergers and acquisitions.

Linda earned her JD at Cleveland-Marshall College of Law. She holds a degree in economics from Miami University and an MBA. Linda was previously named as both a “Woman of Influence” by HousingWire and as a “Leading Lady” by MReport.

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COO

Michael Greenbaum

Michael Greenbaum is the Chief Operating Officer of Safeguard Properties, where he has played a pivotal role since joining the company in July 2010. Initially brought on as Vice President of REO, Mike’s exceptional leadership and strategic vision quickly propelled him to Vice President of Operations in 2013, and ultimately to COO in 2015. Over his 14-year tenure at Safeguard, Mike has been instrumental in driving change and fostering innovation within the Property Preservation sector, consistently delivering excellence and becoming a trusted partner to clients and investors.

A distinguished graduate of the United States Military Academy at West Point, Mike earned a degree in Quantitative Economics. Following his graduation, he served in the U.S. Army’s Ordnance Branch, where he specialized in supply chain management. Before his tenure at Safeguard, Mike honed his expertise by managing global supply chains for 13 years, leveraging his military and civilian experience to lead with precision and efficacy.

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CFO

Joe Iafigliola

Joe Iafigliola is the Chief Financial Officer for Safeguard Properties. Joe is responsible for the Control, Quality Assurance, Business Development, Marketing, Accounting, and Information Security departments. At the core of his responsibilities is the drive to ensure that Safeguard’s focus remains rooted in Customer Service = Resolution. Through his executive leadership role, he actively supports SGPNOW.com, an on-demand service geared towards real estate and property management professionals as well as individual home owners in need of inspection and property preservation services. Joe is also an integral force behind Compliance Connections, a branch of Safeguard Properties that allows code enforcement professionals to report violations at properties that can then be addressed by the Safeguard vendor network. Compliance Connections also researches and shares vacant property ordinance information with Safeguard clients.

Joe has an MBA from The Weatherhead School of Management at Case Western Reserve University, is a Certified Management Accountant (CMA), and holds a bachelor’s degree from The Ohio State University’s Honors Accounting program.

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Business Development

Carrie Tackett

Business Development Safeguard Properties