These memos are posted to ensure that our contractors are getting up-to-date information on significant issues. We welcome any comments or questions regarding the memo feature.

Memo 1160 - Hazard Claims Changes
To: Hazard Claims Contractors
From: Hazard Claims Department

The Hazard Claims Department recently began utilizing a regional structure for contractors when handling Estimates and Insurance Settlements. Regional coordinators are now assigned to specific state splits and responsible to assist contractors in a variety of issues they may encounter. You are required to keep in touch with your regional coordinators for all bids and scope verifications. Communication is key! Failure to keep your regionals updated on late orders will result in fewer bids, and in turn, fewer approvals.

Estimates regional map (20kb)     Insurance Settlements map (20kb)

Bidding requirements will also be changing, as explained below.

1. Starting July 15, 2006, all bids must be submitted in WORD or EXCEL format. They must be emailed to your regional and also posted on the web as an update.
2. When bids are given, it is imperative that the source of the damage, size, and location are specifically explained. This information must be included with all bids. An example of an appropriate bid is shown below.
3. All bids must be totaled and include your discount.
4. On violation bids, you must bid line by line as the violation lists.
5. Subcontractors must be held to the Safeguard standards required for all contractors, or we will no longer utilize your services.
6. Ensure that convey bids address all exterior debris, grass cut, and winterization bids, if needed, in your area.

Example Bid: Bid to repair drywall in living room. $300.00. (This is incorrect)

Correct bid: Bid to repair 12x7 area of water-damaged ceiling in the living room caused by a freeze-damaged water line. $300.00.

The HUD guidelines are posted on our website for viewing. We ask that all contractors read and remain up-to-date on the guidelines to help gain knowledge when submitting bids.

If you have any questions or concerns, please contact your regional coordinator. Regional Coordinator maps are available on the contractor web for reference and are also attached.

Thank you,
Hazard Claims Department