As you know, we have added this memo feature to the Contractor Web site to provide information on a variety of issues. These memos are not intended to overwhelm you with a flood of news but just to ensure that our contractors are getting up-to-date information on significant issues. In addition to the new memos that will regularly appear at log-in, all old memos will be archived and accessible via the links at the top of the page.

We welcome any comments or questions regarding the memo feature.


Memo 1125 Shutting Off Circuit Breakers When Completing Winterization
To: All SPI Contractors
From: Vendor Manager Nancy Runyon

One very important component of completing a proper winterization is shutting off the main power to the property. Each individual breaker, as well as the main, should be switched to the OFF position. The circuit breaker panel should then be closed, and a winterization tag (indicating that the property has been winterized) should be affixed to the panel door.

Failure to shut off breakers can result in damage to a drained hot water tank or in flooding from a well pump. If any such damage occurs and there is insufficient documentation to show that the breaker was shut off, the client will hold Safeguard responsible for any damages, and Safeguard in turn will hold the contractor responsible for failing to shut off the power as required.

IMPORTANT NOTE: There are situations where the electricity must be left on to protect the home. For example, if the property has a sump pump, if a full radiant winterization is being completed, or if there is a common water system and the system cannot be drained, the main electrical circuit must remain on. If there is a sump pump present, the breaker to the sump must be taped and labeled in the ON position, with the remaining breakers shut off.

If you have any questions about shutting off or maintaining power, or any other questions about initial REO service orders, please contact REO Department Team Lead Ed Harmon at ed.harmon@safeguardproperties.com.

To view additional Contractor Alerts please link on the following:
Contractor Alert Memos