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MEMO
#1046: Jaffa Batches - 07/04/03
Over
the past two years, and with your help, the Contractor Website
has developed into an information transmission medium that
has revolutionized the way we all do business. Thanks to the
efficiencies inherent in this paperless environment, we can
now process your update, photos, and invoice all at the same
time.
If you send in all your order information (update, photos,
and invoice) at the same time (within 24 hours of order completion)
and your information is complete, we will process your invoice
for payment within 2 days of your submission. This will accelerate
your payment cycle by approximately 2 to 3 weeks over the
previous manner, which required our staff to revisit your
invoicing weeks after you had submitted your update.
In addition
to above benefits to you, our clients and the investors (HUD/M&Ms)
are requiring that bids must have photos justifying the bid
and need to be submitted at the same time (as noted in previous
memos, it is our (your) responsibility and obligation to prove
and justify the bids).
This process of sending in update, photos, and invoice all
at the same time is called the Jaffa Batch, after our Chief
Operating Officer, Alan Jaffa, who developed this concept.
It is a win-win situation for you, for Safeguard, and for
our clients.
Jaffa Batch processing allows Safeguard's staff to perform
the following tasks during the initial review of your update:
1. Insure that all of the required information has been received
2. Review photo documentation of the completed work
3. Review bids submitted and photos justifying the bid
4. Review of contractor's invoice and approval for payment
Clearly, it is to your advantage to submit your information
via Jaffa Batches. We will be monitoring your percentage of
Jaffa Batch submissions and are advising you now that non-compliance
will affect your order volume.
Currently
80% of our contractors and inspectors are either utilizing
the Contractor Web site or are in the training/testing phase
of this project. It is our goal that, by year's end, 100%
of our contractors and inspectors will be communicating with
us through the Contractor Web site.
Today's
available and affordable technology gives us the opportunity
to make our business a more efficient and reliable service
for you and our clients.
Our (your)
continued success and growth depend on it.
Should
you have any questions, please direct them to your Regional
Open Order coordinator, or send your inquiries to
vm.alertresponse@safeguardproperties.com.
Thank
you for your continued cooperation.
Have a
safe holiday weekend.
Robert
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