|
MEMO
#1025: Lockbox Code Instructions - 1/12/03
Following
up on our REO Memo # 1022, a number of our clients have requested
that we install lockboxes when completing lock change orders.
Many of these clients have also requested that we use the
lockbox combinations that their brokers/agents have been using.
In addition
to these REO clients, some clients are requesting that lockboxes
be installed on pre-sale and post-sale properties, to allow
our inspectors to perform monthly interior inspections on
high-risk properties.
It is
important that the correct combination be used for each client.
If the wrong combination is used, our inspectors and the client's
REO brokers or agents will not be able to gain access. This
could result unreported damages and delays for our clients
in marketing property. We also will not be paid for the lock
change if the lockbox is not set to the correct combination.
The code
on each lockbox can be changed to the desired combination.
The following is a detailed description of how to change the
combination. In addition, each lockbox comes with instructions
in the package.
Each lock
change order you receive will provide you with the required
code for the client. Please be sure that you review each order
for the correct code.
If you
do not have a supplier for lockboxes, please contact your
regional coordinator.
Thank
you for your cooperation.
Robert
Instructions
for changing the lockbox combination
1) Remove the three screws on the back plate of the lid.
2) Remove
the three rings and two spacers by spinning the dial over
a
desk or table until the rings fall out.
3) Line
up the three pointers on the spindle so that all three are
pointing up.
4) Drop
the first ring to the bottom of the spindle with your first
letter lined up over the three pointers. Next drop in a spacer,
with the bent side facing out toward you. Drop in the second
ring, making sure that the three pointers have not moved and
are pointing to your second letter. Drop in the second spacer
and finally the third ring, with the pointers on the spindle
pointing to your third letter.
5) Close
the back of the lid and rescrew the three screws. DO NOT PLACE
THE
LID ON THE VAULT UNTIL YOU HAVE TESTED YOUR NEW COMBINATION.
If you can fully depress the release button, you have set
the combination correctly; if not, repeat steps 3 and 4 above.
Every
lockbox we ship from this point forward will come with written
instructions for changing the code.
If you
have any questions, please feel free to call our office to
speak with a customer service representative or your regional
coordinator.
|
