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MEMO #1054: Servicing REO Properties - (08/19/03)

As many of you know, one category of services Safeguard provides for its clients includes preservation services for their REO (Real Estate Owned) properties.

As you probably also know, maintaining an REO property is significantly different from performing pre-conveyance property preservation services for investor-insured loans (FHA,VA,FNMA,FHLMC).

For loans that are serviced for the investors, our clients' goal is to preserve and protect the property from deteriorating or suffering any damages until conveyance and to perform the required work per the investor-allowed pricing structure.

For properties that our clients own after foreclosure (REO), our client's objective is to market the property as quickly and economically as possible.

Those of you who have worked with REO Asset Management Companies are aware that the pricing structure for REO assets are typically based on a flat fee per property, as opposed to pricing per work performed (lock change, winterization, trash out, etc.)

Safeguard intends to offer this flat-rate pricing structure to its REO clients.

In most cases, the client and the vendor (Safeguard) will agree to a fixed price that the client will pay for the initial secure work required (as detailed below). The client will pay one price regardless of the amount of work needed to secure the property. The idea behind this pricing structure is that it allows the client to calculate its fixed (out-of-pocket) costs to market the property.

The initial securing services consists of the following:
Secure all doors (regardless of how many locks are required)
Winterize the property
Board all broken windows
Remove all debris and broom sweep the property (see previous memo re: REO Clean-up, attached).

Safeguard will be implementing the same pricing structure with its contractors and will establish a set dollar amount (flat fee) to be paid to the contractor for work on an REO property. This will be a guaranteed flat rate for each initial services order you perform at an REO property.

There are pros and cons to this pricing structure. There will be times when the flat rate will be more than enough to cover the work needed on a property, and there will be times when the flat rate will not cover the amount of work needed. For example, if the property requires only one lock change, you will still be paid the full agreed-upon price, even though your actual costs are well below that amount. On the other hand, if you need to change a number of locks, board windows, and perform other work (including the clean-up items outlined in the attached) that causes you to incur costs in excess of the flat rate, you will still be paid only the same fixed fee.

This approach to performing initial REO services on a property will not allow for the submission of bids, unless there are extenuating circumstances. We believe this arrangement will eliminate repeated trips to the property for estimates and approvals.

If you are interested in performing work based on the above pricing structure, or if you would like to have additional detailed information about the above, please respond via e-mail to reo.vendor.management@safeguardproperties.com.

We will schedule an AT&T conference call with our contractors this week to review this new process. Please note, you will need to contact us and pre-register to participate in the call.

I'm looking forward to hearing your thoughts and ideas about this project.

Robert


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