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MEMO
#1022: REO Clean-up Requirements - 12/12/02
As many
of you may already be aware, Safeguard provides its clients
with preservation services for their REO properties, including
preparing them for sale.
You probably
are also aware that maintaining an REO property is significantly
different from performing property preservation services pre-sale
until a property is conveyed back to the Investor/Insurer.
When properties are to be conveyed to the Investor/Insure,
our main responsibility is to follow the published guidelines
and to preserve and protect the property from deteriorating
or suffering any damage until conveyance.
With REO
properties, our goal is to enable our clients to market the
property to a third party purchaser as quickly as possible.
Safeguard's role in the REO process is to ensure, consistent
with our client's requirements, that all properties are timely
put in marketable condition.
The following
provides you with a detailed list of services that must be
performed with the initial secure order, to place a property
in marketable condition. You may find it helpful to use this
memo as a checklist, both when completing work at the property
and when preparing your update to Safeguard.
-
Clean
all baseboards, doors, light-switch and outlet covers,
light fixtures (including
ceiling fans/blades), and heat and air vents/ducts. Remove
any dirty non-washable window covers.
-
Clear
cobwebs from ceilings, walls, light fixtures, fans, windows,
doors, entryways, porches, and walkways.
-
Clean
all kitchen and bathroom countertops, cabinets, and drawers
to remove dirt, smudges, grime, and debris. Leave drawers
and cabinets open until final inspection.
-
Clean
sinks and appliances (inside and out) throughout premises.
| ___Refrigerator |
___Oven |
___Other:__________ |
| ___Range |
___Microwave |
___Other:__________ |
| ___Vent |
___Dishwasher |
___Other:__________ |
-
Clean
kitchens and bathrooms thoroughly, including all fixtures
and surfaces (toilets, tubs, showers, mirrors, etc.),
using a disinfectant cleaner (one that does NOT leave
a residue) to remove dirt, grime, mildew, and odor.
-
Clean
toilets, toilet bowls, and surrounding areas thoroughly.
Tape down toilet seat lids on winterized properties when
finished.
-
Clean
full-view glass doors at front and rear entries. Clean
interior side of glass in windows to remove dirt, grime,
fingerprints, tape, stickers, etc. Clean window ledges
to remove dirt, smudges, cobwebs, dead insects, and grime.
-
Broom
sweep interior floors, wet mop vinyl floors, and vacuum
carpeted floors and rugs to present neat appearance. Be
sure to include stairs, closets, baseboards, and other
hard-to-reach areas.
-
Place
one (1) air freshener in every kitchen and one (1) in
each bathroom. Pine, lemon, or floral scents are acceptable.
-
Broom
sweep porches, garages or carports, and entries leading
into property to present a neat appearance.
-
Sweep
out fireplaces and/or fireboxes to remove ashes or residue.
Close damper.
-
Pick
up and properly dispose of ALL debris from interior, including
miscellaneous trash on porches and in closets and cabinets.
-
Remove
all broken glass from any broken windows and board those
windows.
-
Remove
and properly dispose of all debris and personal property,
unless otherwise instructed by Safeguard.
-
Cut
lawn to property edge to a maximum height of 3 inches,
or to requirements of local code, or consistent with adjacent/surrounding
properties, unless otherwise instructed by Safeguard Properties.
-
Remove
and properly dispose of all exterior debris, including
abandoned vehicles. Trim shrubs away from roof, walkways,
and entrances. Sweep or otherwise clear all paved surfaces.
Edge all paved surfaces and trim around all trees, bushes,
fences, foundations, and planting beds.
Additional
Instructions
- Waste
material, debris, and rubbish MUST be removed from the premises
and properly disposed of. YOU MUST NOT USE CITY TRASH PICK-UP
SERVICES FOR DEBRIS REMOVAL.
- Use
only environmentally safe cleaners. Use deodorizers and
air fresheners that contain lemon, floral, or pine scent.
- Report
any hazardous, unsafe, or unsecure conditions at the property
to Safeguard WITHIN 24 HOURS OF DISCOVERY.
- Prior
to leaving property, ensure that all windows and entry doors,
including garage doors, are locked.
Your compliance
with these requirements is crucial to the success of Safeguard
and its clients in marketing REO properties quickly and efficiently.
Should you have any questions regarding these requirements,
please contact your REO regional coordinator at reodept@safeguardproperties.com
Have a
happy and safe holiday season.
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