Fannie Mae: LoanSphere Invoicing and SURF Enhancements; and More

Investor Update
June 27, 2018

Source: Fannie Mae

LoanSphere Invoicing enhancements simplify expense reimbursement

We've added a "Vacancy Posting" line item to LoanSphere Invoicing™ under "Category 19: Property Services" and "Subcategory 8089: Vacancy Posting." And, coming soon, we'll add a new "Referral Date" field to further simplify expense reimbursement. Beginning Sept. 1, servicers must populate the new field in the "Title Cost - Foreclosure" expense line item with the foreclosure referral date, which is required for reimbursement of foreclosure title cost expenses. Visit the Servicer Expense Reimbursement page for more information and view the full list of LoanSphere Invoicing servicer expense categories and subcategories for conventional loans.

New UI enhancements to SURF

Servicer's Reconciliation Facility™ (SURF™) will be upgraded on July 7 to enhance the software and the appearance of the application. In addition, users will no longer be required to configure browser settings to Internet Explorer 8 to receive exception messages. Google Chrome also will be compatible with this enhancement. Additional Fannie Mae technology requirements can be found here.

Go ahead, Ask Poli!

Check out Ask Poli, a new tool that uses natural language processing to quickly find answers to your Fannie Mae policy questions. Sellers and servicers can give Ask Poli a spin at or on the Selling and Servicing Guide pages.

Reminder: Imminent Default Evaluations change effective July 1

On Oct. 11, 2017, Lender Letter LL-2017-08 announced new policies for Imminent Default Evaluations for Conventional Mortgage Loan Modifications to replace the Freddie Mac Imminent Default Indicator. Servicers must begin evaluating borrowers for imminent default for a conventional mortgage loan modification according to the new requirements no later than July 1. After that date, servicers will no longer be able to evaluate borrowers using Freddie Mac's IDI.

More time for fireworks: No Servicing News on July 4

Servicing News will be taking a holiday next week. We wish everyone a happy Independence Day and we'll see you back here on July 11.

Join us at these upcoming events:

  • June 28-29 | 2018 Annual State Conference MBA of Hawaii | Honolulu
  • July 16-18 | California's MBA's 46th Annual Western Secondary Market Conference | San Francisco
  • July 29-31 | CoreLogic EPIQ | Dana Point, CA

View more events.

Recent Tweets

What a difference a year makes: Cost cutting jumps from 2nd least-important priority for lenders to 3rd most-important. New analysis: #MLSS

June 26

Out of the hundreds of proposals we received from across the U.S. for the #FannieMaeChallenge, the ideas presented by @FLHousingC, @nationwidekids, and West Denver Renaissance Collaborative, reflect the most innovative thinking. #InnovateHousing

June 26


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