USDA: Handbook-1-3555 Changes - Chapter 18

Investor Update
April 10, 2018

Source: USDA

On July 1, 2018* an update to Chapter 18 will be published that provides changes to the loss mitigation waterfall as well as revised language surrounding disaster relief options available for borrowers impacted by Presidentially Declared Disasters.  To assist in identifying the changes we are providing a HB-1-3555 Revision Guide, outlining revisions implemented with this publication.

*Our original communication stated May 1, 2018; however, based on feedback from servicers, we have extended the implementation date to July 1, 2018.

Questions regarding this announcement may be directed to Richard Kane in the Rural Housing National Office at 202-720-0320 or Richard.Kane@wdc.usda.gov.

Help Resources

Policy Questions
Customer Service Center
Phone: 866-550-5887
Single Family Housing Guaranteed Loan Division
Phone: 202-720-1452

USDA ITS Service Desk Support Center
For e-Authentication assistance
Email: eAuthHelpDesk@ftc.usda.gov
Phone: 800-457-3642, option 1 (USDA e-Authentication Issues)

Rural Development Help Desk
For GUS system, outage or functionality assistance
Email: RD.HD@STL.USDA.GOV
Phone: 800-457-3642, option 2 (USDA Applications); then option 2 (Rural Development)

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