FNMA Servicing News Updates Includes Upcoming Loss Mitigation Valuation Release

Investor Update: On August 14, Fannie Mae released a Servicing News notification with an update to the Servicemembers Civil Relief Act (SCRA), upcoming loss mitigation valuaion release and other topics.

SCRA MBS Disbursement Report Being Added in Message Manager
The Servicemembers Civil Relief Act (SCRA) MBS Disbursement Report, currently emailed by Fannie Mae Exception Transaction Management (ETM) analysts to applicable servicers, will be added to Message Manager distribution effective Aug. 30, 2013. For more information, refer to the Message Manager Servicing Report Notification on the Message Manager page.

Upcoming Loss Mitigation Valuations (LMV) Release 4.1
Fannie Mae will implement Loss Mitigation Valuations (LMV) Release 4.1 on Aug. 24, 2013. In addition to implementing technology upgrades, the release includes the following upgrades/changes to business functionality: updated valuation fields viewable by servicers, new order reason codes, and implementation of Enterprise Single Sign-On (ESSO) functionality. Read the Release Notes for details.
 
Help Struggling Homeowners -- HFI InDepth Training
Do you work with borrowers facing financial hardship? Training from Fannie Mae's HFI™ InDepth can help you provide best-in-class customer service. Whether you are new to mortgage servicing, or want to learn how others are working successfully with these borrowers, this course may be right for you.

Fannie Mae Servicing: Providing Best in Class Customer Service for Borrowers Facing Financial Hardship -- Aug. 21 or Sep. 18, 2013

Visit Fannie Mae's Learning Center today for class schedules, costs, and registration details.

Please click here to view the Servicing News notification in its entirety.

About Safeguard 
Safeguard Properties is the largest mortgage field services company in the U.S. Founded in 1990 by Robert Klein and based in Valley View, Ohio, the company inspects and maintains defaulted and foreclosed properties for mortgage servicers, lenders,  and other financial institutions. Safeguard employs approximately 1,700 people, in addition to a network of thousands of contractors nationally. Website: www.safeguardproperties.com.

 

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