Guide Bulletin 2012-24 Revised Guidelines for Disaster Impacted Properties

Investor Update: On November 2, Freddie Mac released Guide Bulletin 2012-24 Revised Guidelines Issued for Mortgages Secured by Properties Impacted by Disasters.

If you have originated mortgages secured by properties that may have been impacted by Hurricane Sandy, it is important that you read today's Single-Family Seller/Servicer Guide (Guide) Bulletin 2012-24. With this Guide Bulletin, we are announcing revised selling requirements, including revised property valuation requirements for Freddie Mac Relief Refinance MortgagesSM secured by properties that were damaged as a result of a disaster, and revised age of documentation requirements for mortgages secured by properties impacted by Hurricane Sandy.

Originate & Underwrite and Sell & Deliver
Property valuation requirements for Relief Refinance Mortgages

Effective immediately, you may apply the following revised requirements for loans secured by properties damaged by natural disasters:

Notwithstanding the recommended steps in Guide Section 44.2(c) for properties affected by natural disasters, Sellers are not required to determine if an additional property inspection or a new appraisal is necessary after the initial property valuation has been relied on, provided that the mortgage meets our property insurance requirements outlined in the Guide Chapter 58.

Age of documentation requirements for mortgages impacted by Hurricane Sandy only

Effective for mortgages that are secured by properties located in eligible Disaster Areas affected by Hurricane Sandy, the maximum age of property valuation documentation and underwriting documentation has been extended from 120 days to 180 days before the note date. This temporary flexibility is effective only for:

  • Mortgages that are secured by properties located in areas that have been declared as Major Disaster Areas by the President of the United States as a result of Hurricane Sandy and where federal aid in the form of individual assistance is being made available. These areas are listed on the Federal Emergency Management Agency website, and
  • Mortgages with Application Received Dates on or before November 1, 2012, and note dates after November 1, 2012.
    Please note that our requirements for age of verbal verifications of employment and existence of business have not changed.


Updates announced with today's Guide Bulletin do not impact our servicing requirements. If you service Freddie Mac loans, you must review and comply with our current servicing requirements related to properties affected by disasters outlined in Guide Chapter 68, Servicing Mortgages Impacted by a Disaster.

If a borrower resides in an area devastated by Hurricane Sandy and requests help with their mortgage payments, but the destruction is not severe enough for the President of the United States to issue a Major Disaster Declaration with federal Individual Assistance, you should provide mortgage relief using our standard mortgage relief options, as described in our Guide Chapters A65, B65, and C65.

Please review our October 30, 2012, article on our general mortgage relief and disaster relief policies for borrowers impacted by Hurricane Sandy.

For More Information

  • Review Guide Bulletin 2012-24 [PDF].
  • Read our Single-Family News Center article, Doing Business in Areas Affected by Hurricane Sandy.
  • Visit FEMA's website to find out which locations have been declared major disaster areas.
  • Call your Freddie Mac representative or 800-FREDDIE.

About Safeguard
Safeguard Properties is the largest privately held field services company in the country. Located in Cleveland, Ohio and founded in 1990 by Robert Klein, Safeguard has grown from a regional preservation company with a few employees  and a handful of contractors performing services in the Midwest, to a national company with more than 1,600 employees. Safeguard is supported by a nationwide network of subcontractors able to perform any requested superintendence, preservation, and maintenance functions, as well as numerous ancillary services in the U.S., the Virgin Islands, and Puerto Rico.


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